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Privacy Policy

Privacy Policy

We care about your privacy—and we’re committed to being transparent about how we collect, use, and protect your information. Whether you're browsing or buying, your data is safe with us. If you have questions, you can always reach us at customerservice@americangasworks.net.

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What We Collect

When you visit our site, we automatically collect information about your device—like your web browser, IP address, time zone, and installed cookies. We also track how you interact with the site, including pages viewed and referring websites.

We collect this data using:

  • Cookies: Tiny data files stored on your device. Learn more or disable them at allaboutcookies.org.
  • Log files: Track your IP address, browser type, and timestamps.
  • Web beacons/tags/pixels: Used to monitor how you browse our site.

When you make a purchase, we also collect “Order Information,” such as your name, billing/shipping address, payment info (including card numbers), email, and phone number.

Collectively, we call this “Personal Information.”

How We Use Your Information

We use Order Information to:

  • Process and fulfill orders
  • Send order confirmations, invoices, and shipping updates
  • Screen for fraud and risk
  • Provide support and communicate with you
  • Send marketing messages, when you've opted in

We use Device Information to:

  • Improve our site experience and performance
  • Analyze site usage and customer behavior
  • Screen for fraud and security risks

Sharing Your Information

We only share your Personal Information with trusted third-party tools to run our business, including:

You can opt out of Google Analytics here: gaoptout.

We may also share info to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your info to deliver targeted ads based on your activity. You can opt out of targeted advertising here:

You can also opt out via the Digital Advertising Alliance.

Do Not Track

Some browsers send “Do Not Track” signals. We currently do not alter our practices in response to these signals.

Data Retention

When you place an order, we retain your Order Information for our records unless you request that we delete it.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices, legal requirements, or for operational reasons. We recommend checking this page periodically for updates.

Contact Information

If you have questions, need help, or want to file a complaint, reach out:

Age Requirements & Terms of Use

By using this site, you confirm that you are at least 18 years old and accept responsibility for all activity under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.