Real Fye Evening Fyre Charred See-Thru Vent Free Gas Log Set

Your order is treated with care from the moment you click “Buy.” Here’s what you can expect:

Fast Turnaround

Most in-stock gas logs ship within 2–3 business days—no long waits, no surprises. We’ll send a tracking number as soon as it’s on its way.

Real-Time Tracking

Every order includes detailed UPS or FedEx tracking, so you’ll know exactly where your package is and when to expect it.

Split Shipments

If your order includes a burner, logs, or accessories, you may receive separate packages. No need to worry—they’re all en route and usually arrive within a few days of each other.

Oops! Broken Log?

Don't stress if your log arrives damaged! Just file a warranty claim here, and we'll get a replacement sent out to you right away—at no extra cost, no hassle.

Here for You—Start to Finish ✨

From your first click to your first cozy fire, our team is here to help every step of the way.

Whether you’re picking a log set, waiting on tracking, or setting up your burner—we’re just a message away.

Need help picking the right size? Confused about ignition systems? Wondering where your shipment is? Just ask.

Call/Text: 734.707.6589

Email: customersupport@americangasworks.net

Or Reach Out Here

Want the fine print?

Visit our Shipping & Delivery Policy for full details.

Where to Install
Vented gas logs can be installed in:

• Masonry (natural brick) fireplaces with fully functioning chimneys venting to the outside
• Prefabricated solid-fuel fireplaces with fully functioning chimneys venting to the outside

For safe installation, always follow the guidance in your owner’s manual.

Where Not to Install
Vented gas logs should not be installed in:

• Direct vent fireplaces or inserts
• Vent-free fireboxes or fireplaces
• Fireplaces not approved for vented gas logs
• Burners not designed for vented gas logs

For safe installation, always follow the guidance in your owner’s manual.

Log & Burner Fit
For the best performance and safety, use the burner designed specifically for your logs.

Choosing the Right Size
Measure your fireplace to choose the right size log set, not just the old ones. If you need help, we’re happy to assist!

Got Questions?: We're here for you! Chat with us, call 866.757.5344. or check out our Gas Log Learning Center for more tips.