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Warranty Terms for Empire Comfort Systems Inc.

Broilmaster Warranty Detail 

Models: P3X, P3SX, P4X, H3X, H4X, R3, R3B, Q3X

Empire Comfort Systems Inc. warranties this Broilmaster premium gas grill to be free from defects at the time of purchase and for the periods specified below. Broilmaster Premium Gas Grills must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.

Limited Lifetime Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option. The limited lifetime warranty provides one-time replacement of a covered component.

  • Aluminum Grill Housing (except paint)
  • Stainless Steel Cooking Grids and Stainless Steel Griddles
  • Select Stainless Steel Components – Cart, Mounting, Bowtie Burner, Side Burner (DPSBSS), Side Burner Housing, and Warming Rack
  • Stainless Steel Built-In Components – Built-In Kits for 3-Series Grill Heads, Door Kit, Tilt-Out LP Tank Door, and Vent Register Kit

Limited Ten-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

  • Stainless Steel Burners for H-Series, Q-Series, and R3B
  • Stainless Steel Drip Pan for Q-Series
  • Side Burner (DPASBC), Side Burner Housing (BSA)

 

Limited Five-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

  • Infrared Burners on R3 or R3B
  • Flare BusterTM Ceramic Flavor Enhancers
  • Painted Electro-Galvanized Steel Components
  • Stainless Steel Smoker Shutter

Limited Two-Year Parts Warranty – Against Rust-Through

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

  • Porcelain Coated Steel Briquette Racks
  • Chrome-Plated Warming Rack
  • Stainless Steel Flavor Screen
  • Stainless Steel Heat Shield

Limited One-Year Parts Warranty

If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.

  • Valves, knobs, ignitors, labels, hoses, fittings, grease cups, drip buckets, and all other parts and accessories – including those made from stainless steel – unless specified above
  • Paint on Aluminum Grill Head

Duties of the Owner

The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the appliance.

A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.

Ready access to the appliance for service.

What Is Not Covered

  • Damages that might result from the use, misuse, or improper installation or storage of this appliance.
  • Travel, diagnostic costs and shipping/freight charges on warranted parts to and from the factory.
  • Claims that do not involve defective workmanship or materials.
  • Unauthorized service or parts replacements.
  • Removal and reinstallation cost.
  • Inoperable due to improper or lack of maintenance or cleaning.
  • The costs of a service call to diagnose a problem and labor for replacement or repairs. 
  • Labor for replacement or repairs.
  • Surface corrosion
  • Damage cause by dropping, scraping, or abrasive cleaning voids the warranty for all cooking grids.
  • Grills and finishes damaged by abrasive cleaning, improper installation, improper storage, accident, misuse, abuse, alteration, commercial use, and unusually harsh environmental conditions. Harsh conditions could include, but are not limited to: continual seawater spray, direct contact with pool chemicals or lawn chemicals, direct contact with corrosive materials.

This warranty does not imply or assume any responsibility for consequential damages that might result from misuse or improper installation of this cooking appliance.